2026 Datacom Australia - Graduate Process & Systems Analyst

Are you passionate about solving problems, improving processes, and exploring how technology can make work smarter? We’re looking for a Graduate Process & Systems Analyst to join our Project Services/PMO team and help drive improvements across documentation, workflows, automation, and AI‑enabled opportunities.

This is an ideal role for someone who enjoys analysing how things work, asking good questions, thinking logically, and contributing fresh ideas. You don’t need years of experience — just curiosity, initiative, and a genuine interest in the world of systems, data, and process improvement.

What You’ll Be Doing

In this role, you will:

• Analyse and document business processes across Project Services

• Identify opportunities for automation, simplification, and efficiency
• Explore practical applications of AI tools and modern workflows
• Support the team with mapping processes
• Review data flows and understand how enterprise systems connect
• Assist with creating documentation, templates, and process improvements
• Contribute ideas and support continuous improvement initiatives

What We’re Looking For

Technical Skills

• Understanding of business process mapping/modelling

• Data literacy and basic analytical capability
• Systems thinking — ability to understand how tools connect and how data flows
• Familiarity with workflow/forms tools and general integration concepts

Soft Skills

• Comfortable working with ambiguity or evolving scope

• Strong logical reasoning
• Excellent attention to detail
• Clear written and verbal communication
• Self‑starter who uses initiative
• Reliable and diligent work ethic

Nice‑to‑Have

• Exposure to AI tools and interest in practical ways AI can improve processes

• Understanding of PMO or project delivery environments
• Experience with enterprise tools (PSA, PPM, or workflow platforms)

Ideal Background

• Business Analysis

• Information Systems
• Business Information Technology
• Or a similar discipline

If you enjoy unpacking how things work, improving existing processes, and exploring new technology (including AI), this role offers the perfect launchpad for your career.

About our Early Careers Programme

As a graduate, you’ll be supported by our dedicated Early Careers Team throughout your first 12 months. We’ll guide you through onboarding, mentoring, events, workshops, and ongoing development opportunities—ensuring you’re set up for success while you settle into your new permanent role.

What is the Talent Elevator?

Your journey begins with our Talent Elevator induction: a week‑long experience where we fly our entire Early Careers cohort to one location (usually Sydney) for learning, connection, and fun. You’ll meet your peers and our leaders, build key professional skills, and start your career with confidence.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

#LI-DNI

Requirements:
• Full Working Rights in Australia (please note majority of our roles require citizenship due to the nature of our client base)
• Currently living in Australia
• Available full time from Mid-April/Early-May 2026
• Please note: These are entry level opportunities, ideal for people just starting out in their careers. If you have relevant experience greater then 12 months, then you may be better aligned to an Associate level role