2026-0046 Business Analyst and Reporting (NS) - TUE 5 May

Deadline Date: Tuesday 5 May 2026

Requirement: Business Analyst and Reporting

Location: Mons, BE

Full Time On-Site: Yes

Time On-Site: 100%

Period of Performance: 2026 BASE: 10th of June 2026 – 31st December 2026 with possibility to exercise the following options:

2027 Option: 1st January 2027 until 31st December 2027

2028 Option: 1st January 2028 until 31st December 2028

Start date: As soon as possible, but no later than 10th of June 2026

Required Security Clearance: NATO SECRET

1. INTRODUCTION

The Directorate of CIS Support Units (DCSU) enables end-to-end CIS services by directing local units at each command location through installation, operation, maintenance and support to the full range of CIS capabilities during peacetime, crisis and war throughout their allocated Geographical and Functional Areas of Responsibility (GAoRs/FAoRs) and as otherwise directed. The CIS Support Units (CSU) provide an integral part of the delivery of Catalogue Services, in support of service delivery as well as delivering local, non-catalogue services for which the CSU Commander is the Service Owner (SO).

The CSUs and supporting CIS Support Elements (CSE) are fundamental to NATO's overall mission and specifically to the local command's mission.

2. OBJECTIVE

The Business Analyst (BA) will be responsible for ensuring comprehensive oversight and proactive maintenance of the organization’s project portfolio, while supporting the end-to-end annual budgeting process. The BA will provide insights to optimize resource allocation, enhance budget accuracy, and support strategic decision-making.

The objective of this engagement is to support business operations through business analysis and data reporting activities. This includes analyzing existing business processes, understanding stakeholder requirements, and translating business needs into data-driven insights. The role aims to ensure the availability of accurate and relevant reports and dashboards that support decision-making, performance monitoring, and continuous improvement of business activities. The work will focus on identifying key metrics, improving data visibility, and providing analytical support to help the organization make informed strategic and operational decisions, while remaining flexible to address evolving business priorities and related analytical or reporting needs as they arise.

3. BACKGROUND

The Directorate of CIS Support Units (DCSU) is responsible to manage, deliver and maintain assigned Communication and Information System (CIS) products and services for the NCIA's operational partners and customers including NATO Headquarters (NHQ), NATO Command Structure (NCS), NATO Force Structure (NFS), NATO member Nations and internal Agency users.

DCSU provides liaison, planning and coordinating functions for Alliance Missions, Operations, Exercises and related Trainings (MOET).

Services are delivered in coordination with the Enterprise Service Operations Centre (ESOC) and NCIA Business Areas / Service Lines under the Enterprise Service Delivery Model (ESDM).

4. SCOPE OF WORK (DELIVERY-BASED)

The Business Analyst shall deliver defined portfolio, budgeting, forecasting, and governance outputs in accordance with agreed timelines and quality standards. The role is outcome-focused and accountable for the production, quality, and usability of the deliverables listed below.

The Contractor should provide business analysis and reporting support to help improve visibility into business performance and support data-driven decision-making. This involves gathering and documenting business requirements, analyzing processes and data sources, and translating business needs into analytical outputs such as reports, dashboards, and data insights. The activities may include reviewing existing reporting structures, identifying opportunities for improvement, and supporting the development, maintenance, and enhancement of reporting solutions. The work may also involve collaborating with stakeholders to clarify requirements, validating data and results, and contributing to documentation and communication related to reporting and analytical deliverables. The scope remains adaptable to support ongoing business needs and priorities related to analysis, reporting, and data interpretation.

A. Portfolio Management – Required Deliverables

A1. Centralized Portfolio Register

Deliverable: A fully operational, centralized portfolio register containing standardized and validated project metadata, financial data, milestones, risk indicators, and dependency mapping.

Acceptance Criteria:

• 100% of active initiatives recorded

• Standardized data fields applied across all entries

• Monthly reconciliation with financial records

• Documented data dictionary

A2. Executive Portfolio Dashboard

Deliverable: Automated dashboard(s) providing real-time or monthly portfolio performance visibility for senior stakeholders.

Acceptance Criteria:

• Includes KPIs: budget utilization, schedule variance, risk exposure, prioritization scoring

• Updated at agreed reporting cycle (minimum monthly)

• Executive summary view and detailed drill-down view available

• Approved by Portfolio Sponsor

A3. Portfolio Review Pack

Deliverable: Structured portfolio review presentation pack for governance boards.

Acceptance Criteria:

• Summary of key risks, dependencies, conflicts, and prioritization recommendations

• Financial status and forecast position included

• Issued minimum 3 working days prior to review meeting

B. Annual Budgeting – Required Deliverables

B1. Budget Planning Framework & Templates

Deliverable: Standardized budgeting templates, submission guidelines, and timeline plan for annual cycle.

Acceptance Criteria:

• Templates approved by Finance

• Clear cost categories and instructions

• Version-controlled documentation

B2. Consolidated Annual Budget Submission

Deliverable: Validated and consolidated departmental budget submission aligned with strategic objectives.

Acceptance Criteria:

• 100% departmental submission compliance

• Variance reconciliation completed

• All assumptions documented

• Delivered by agreed planning deadline

B3. Budget Analysis Report

Deliverable: Comprehensive analysis including trend review, cost drivers, risk assessment, and scenario modeling outputs.

Acceptance Criteria:

• Includes at least 3-year trend comparison

• Scenario modeling (best case, base case, worst case)

• Executive summary and recommendation section

C. Forecasting & Reporting – Required Deliverables

C1. Rolling Forecast Model

Deliverable: Maintained rolling forecast model updated on a monthly basis.

Acceptance Criteria:

• Integrated actuals vs forecast tracking

• Documented assumptions log

• Variance tracking threshold defined and applied

C2. Variance Analysis Report

Deliverable: Monthly variance analysis report with quantified root-cause identification and corrective recommendations.

Acceptance Criteria:

• Variances categorized (volume, price, scope, timing, etc.)

• Corrective action proposals included

• Issued within agreed reporting cycle (e.g., 5 working days post month-end)

C3. Audit-Ready Documentation Repository

Deliverable: Structured repository containing methodology documentation, business rules, change logs, and financial assumptions.

Acceptance Criteria:

• Version-controlled

• Traceable change history

• Compliant with audit requirements

D. Stakeholder Engagement & Data Governance – Required Deliverables

D1. Requirements & Workshop Outputs

Deliverable: Documented business requirements, workshop summaries, and action logs.

Acceptance Criteria:

• Stakeholder sign-off obtained

• Requirements traceability matrix maintained

D2. Data Governance Framework

Deliverable: Defined and implemented portfolio data governance framework including ownership model and quality standards.

Acceptance Criteria:

• Defined data owners and custodians

• Data quality rules documented

• Data quality compliance ≥ 95%

5. CONSOLIDATED DELIVERABLES SUMMARY

A1 Centralized Portfolio Register: Standardized register of all active initiatives including financials, milestones, risks, and dependencies

Frequency: Continuous; validated monthly

Acceptance Authority: Portfolio Sponsor / Contracting Authority

Key Acceptance Criteria: ≥98% data completeness; monthly reconciliation; documented data dictionary

A2 Executive Portfolio Dashboard: Executive-level performance dashboard with financial, schedule, risk and alignment indicators

Frequency: Monthly

Acceptance Authority: Senior Leadership / Portfolio Authority

Key Acceptance Criteria: Delivered within reporting cycle; validated against financial records

A3 Portfolio Governance Review Pack: Structured governance meeting documentation including financial position and risk overview

Frequency: Per governance cycle

Acceptance Authority: Governance Chair

Key Acceptance Criteria: Issued ≥3 working days prior to meeting; includes executive summary and recommendations

B1 Budget Planning Framework & Templates: Standardized templates, guidance, and budget cycle timeline

Frequency: Annual (prior to budget cycle)

Acceptance Authority: Finance Authority

Key Acceptance Criteria: Approved templates; version-controlled documentation

B2 Consolidated Budget Submission Package: Validated and reconciled consolidated departmental budget

Frequency: Annual

Acceptance Authority: CFO / Finance Authority

Key Acceptance Criteria: 100% submission tracking; discrepancies resolved; assumptions documented

B3 Budget Analytical Report: Multi-year trend analysis, cost drivers, scenario modeling and risk assessment

Frequency: Annual / As required

Acceptance Authority: Senior Leadership

Key Acceptance Criteria: Minimum 3-year analysis; scenario modeling included; executive summary provided

C1 Rolling Forecast Model: Maintained rolling forecast integrating actuals and updated assumptions

Frequency: Monthly

Acceptance Authority: Finance Au