2026-0038 INTEL-FS Data Quality Remediation for KFOR (NS) - TUE 28 Apr

Bidding Instructions: Technical Proposal

1. Bidders shall include in the Technical Proposal: CV of candidate, focusing on qualifications defined section 10 in the Statement of work.

2. Compliance matrix referring how each candidate meets qualifications listed section 10 justified by relevant (project) experience to carry out the work listed section 3 in the Statement of work.

Deadline Date: Tuesday 28 April 2026

Requirement: Intelligence Functional Services (INTEL-FS) Data Quality Remediation for Kosovo Force (KFOR)

Location: Pristina, Kosovo [NOTE: Workable requires a location, and does not accept Kosovo locations as valid]

Full Time On-Site: Yes

Time On-Site: 100%

Period of Performance: 2026: 1 June – 31 December

Required Security Clearance: NATO SECRET

1. INTRODUCTION

The JISR Centre’s (JISRC) Vision is to assure information superiority for NATO. Our Mission is to deliver, support and protect valued Intelligence, Surveillance and Reconnaissance (ISR) capabilities, expertise and services, to maximize operational effectiveness for NATO.

Part of the JISRC portfolio is the delivery of the Intelligence Functional Services Spiral 2 (INTEL-FS SP2) project to all headquarters of the Allied Command Operations (ACO) and its missions. This includes the migration of the dataset of its predecessor, INTEL-FS SP1, into SP2.

Since the implementation of INTEL-FS SP1 in HQ KFOR in 2016, KFOR J2 division have added several thousands of intelligence products and Battle Space Objects (BSO’s). The migration to SP2 requires a significant number of these records to be reviewed and sanitized. In 2025, a set of 3000 records was already reviewed and updated.

After the 2025 update, a final set of 3,600 records have been identified for review and update of identified metadata fields. These records fall short of the quality standards as defined in the KFOR J2 Collation Standard Operating Procedures (SOP) and Standard Operating Instructions (SOI). Subject records are expected to cause migration issues in their current state.

2. SCOPE OF WORK

The objective is to establish a sanitized and quality-controlled version of the KFOR baseline of the SP1 database that is ready for migration into SP2 by the end of Q4 of 2026.

3. DELIVERABLES

The contractor shall deliver.

Every month: A set of 600 updated records that are compliant with the quality standards as defined in the KFOR J2 Collation Standard Operating Procedures (SOP) and Standard Operating Instructions (SOI). These documents are classified NATO Restricted and shall be made available to the contractor on site at the start of the contract for compliance with the procedures and quality standards defined therein throughout the contracting period.

At the end of this contract: A final set of 3,600 updated records that are compliant with the quality standards as defined in the KFOR J2 Collation Standard Operating Procedures (SOP) and Standard Operating Instructions (SOI).

3.1. Working Practices

In order to deliver the record set detailed above, the Contractor is expected to:

Participate in the Kick-off meeting: On June 1st, a kick-off meeting with the contractor, the KFOR J2 BSO manager and the NCIA POC will be held at KFOR HQ, to discuss deliverables and clarify any questions.

Participate in weekly meetings: Every Friday morning, a team meeting will be held to review progress, address issues, and make necessary adjustments to the processes or production methodology potential issues. The meetings will be physically in the office. Remote stakeholders may connect via electronic means using Conference Call capabilities.

Work closely with the J2 collation team who can provide immediate feedback on questions / issues to may arise.

Track Progress: The Contractor shall use a shared spreadsheet to track the status of the records and associated issues.

Participate in reviews where the NCIA project manager conducts a review of the contractor’s deliverables and identify areas for improvement.

Propose improvements: The Contractor personnel shall establish a continuous feedback loop to gather input from all stakeholders for ongoing improvements and their subsequent database modifications depending on NCIA and KFOR approval.

The NCIA / KFOR Project team will provide guidance and direction on the methodology, SOP/SOI, tools and quality to be used.

4. SCHEDULE OF PAYMENT

This task order will be active immediately after signing of the contract by both parties.

The period of performance is as soon as possible but not later than 1st June 2026 and will end no later than 31 December 2026.

Payments shall be dependent upon the successful acceptance of each deliverable.

All Invoices shall be accompanied with a Delivery Acceptance Sheet (DAS, Annex A) signed by the Contractor and project authority.

In 2026, the following deliverables are expected from the service as set in this statement of work: T0 is the start of Contractor’s work (estimated NLT 1 June 2026). The following deliverables are expected from the work on this statement of work:

2026 Baseline: 1 June to 31 December 2026

Deliverable 01: A set of 600 updated records

Timelines: T0+1 months

Acceptance Criteria: As per Section 5

Deliverable 02: A set of 600 updated records

Timelines: T0+2 months

Acceptance Criteria: As per Section 5

Deliverable 03: A set of 600 updated records

Timelines: T0+3 months

Acceptance Criteria: As per Section 5

Deliverable 04: A set of 600 updated records

Timelines: T0+4 months

Acceptance Criteria: As per Section 5

Deliverable 05: A set of 600 updated records

Timelines: T0+5 months

Acceptance Criteria: As per Section 5

Deliverable 06: A set of 600 updated records

Timelines: T0+6 months

Acceptance Criteria: As per Section 5

5. ACCEPTANCE CRITERIA

The Contractor shall process a minimum of 600 records per month to ensure compliance with the applicable Standard Operating Procedures (SOPs) and Standard Operating Instructions (SOIs). Compliance will be verified through a 25% random spot check of the processed records conducted by the Client or an appointed representative. For acceptance, at least 95% of the checked records must fully meet the prescribed SOP and SOI requirements. Any non-compliant records identified during the spot check shall be corrected by the Contractor within five (5) business days at no additional cost. Final acceptance of the monthly deliverables is contingent upon successful verification of compliance as per these criteria.

6. CONSTRAINTS

All the documentation provided under this statement of work will be based on NCIA templates or agreed with the project point of contact.

All support, maintenance and documentation will be stored under configuration management and/or in the provided NCIA tools.

All developed solutions under this project will be property of the NCIA.

7. SECURITY

All Contractor personnel / Sub-contractors shall be aware of all security rules pertaining to the handling of NATO classified information.

Personnel Security Clearance (PSC):

A PSC, at the appropriate level, which is valid for the contractual period is required for the contractor personnel performing the contractual duties to access NATO Classified information. In addition, such individuals are required to: Have a need-to-know; Have been briefed on their security obligations in respect to the protection of NATO Classified Information; and Have acknowledged their responsibilities either in writing or an equivalent method which ensures non-repudiation.

It will be required for the contractor access to Class II areas at KFOR facilities, therefore PSC at NATO SECRET level is required as from the start date of the contract.

8. PRACTICAL ARRANGEMENTS

The work shall be performed 100% on-site at HQ KFOR, Pristina, Kosovo.

Access to the relevant NATO/KFOR networks and software will be established as needed.

The services will be delivered during the working hours of HQ KFOR: Monday to Saturday from 08:00 – 18:00.

The Contractor personnel will be part of a team under the supervision of the NCIA Project Manager (PM) and the KFOR Systems Chief.

The work depicted in this SOW is expected to be carried by a single resource.

9. TRAVEL

The contractor will not be requested to travel beyond the main location of HQ KFOR. All travel arrangement in and out of Kosovo are to be arranged by the contracting company based on 3 round trips to KFOR.

10. QUALIFICATIONS

[See Requirements]

11. GENERAL PROVISIONS

A sole contractor must deliver these services. In the event that the contractor leaves during the contract period, a new contractor, who has the proven required qualifications and is evaluated qualified and suitable, shall replace him/her. The leaving contractor shall provide to the new contractor a training and handover of the performed history of the project. All normal NCIA Terms and Conditions apply.

KFOR Regular Hours of Operations: Monday to Saturday 08:00 – 18:00 (CET)

Contractor Furnished Services: Contractor shall furnish everything required to perform the contract except for the items specified and covered under NCIA / KFOR Furnished Property and Services below.

NCIA / KFOR Furnished Property and Services: Access to relevant networks can be provided by NCIA / KFOR as agreed.

Quotation is requested to be inclusive of all travel and per diem costs that are required for the work specified in this SOW. No additional costs will be charged.

Requirements:
7. SECURITY

• It will be required for the contractor access to Class II areas at KFOR facilities, therefore PSC at NATO SECRET level is required as from the start date of the contract.

10. QUALIFICATIONS

The consultancy support for this service requires following qualifications:

Essential qualifications:

• A minimum of 5 years of experience in military intelligence analysis within NATO or national positions to include data collation and intelligence data management.
• A minimum of one year of experience with operating NATO intell