13541 - Employment Counsellor (Floater)

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Integrated Services for Newcomers 

Program: Employment & Entrepreneurship Services - WorkBC Employment Services

Employment Type: Permanent Full-Time (35 hours/week)

About the Position:

The Employment Counsellor works with a diverse range of individuals (including inclusion group’s members) to assist them in securing and maintaining employment or community attachment. This is a floater position supporting multiple WorkBC Centres in the Greater Vancouver Area, in particular Vancouver, TriCities, Langley, Aldergrove, and Richmond. 

Reports to: Manager

Key Duties and Responsibilities:

Performs active client recruitment  

Conducts formal needs assessments through structured interview processes to identify and prioritize issues that are preventing clients from achieving employment 

Develops personalized plans that addresses clients’ needs and making use of services available within WorkBC 

Makes referrals to community resources as needed 

Monitors client progress by reviewing activities and learning outcomes on a communication medium 

Reviews, revises and updates action plans to enhance self-sufficiency and sustainable labour market attachment 

Ensures clients achieve employment (or community attachment) in a timely manner 

Determines client needs and eligibility and administering financial supports where appropriate 

Completes documentation and preparing financial reports as required 

Ensures client activities fall within the scope of the budget parameters 

Ensures billing milestones and employment sustainment targets for the program are met on an individual basis each month 

Captures client data to evidence qualitative and quantitative outcomes 

Writes client progress notes, follow-up reports and success stories 

Works at different WorkBC Centres during term of employment  

Other related duties as assigned by the manager  

Education, Training and Experience:

Bachelor’s Degree in Social Services and/or Education; or a combination of training and professional experience in supporting individuals with disabilities and complex barriers 

CCDP an asset 

Motivational Interviewing training or similar training will be considered as an asset 

Non-Violent Crisis Intervention training an asset 

Mental Health First Aid training an asset 

Trauma-Informed Practice training an asset 

Experience in career development 

Experience in employment counselling and work placement 

Experience in WorkBC programs an asset 

Experience conducting need assessments and developing action plans 

Experience in managing client data and documenting the counselling process 

Knowledge of career counselling, cross-cultural counselling and job development 

Knowledge of the local labour market 

Job Skills and Abilities:

Excellent written and oral communication skills 

Excellent interpersonal skills 

Excellent outreach skills 

Ability to quickly adapt to new working environment and site manager 

Ability to establish and maintain counselling relationship with clients 

Ability to communicate effectively with service providers and stakeholders 

Ability to work independently and as a part of a team 

Excellent time management and organizational skills 

Excellent technical skills in MS Office and web-based research tools 

Excellent attention to detail and commitment to excellence in service delivery 

Additional Information:

Criminal Record Check required 

Working in evenings and weekends as required 

Working at multiple locations within the Greater Vancouver Area required 

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested applicants should submit their applications by May 1, 2026

While we appreciate all applications, only those selected for an interview will be contacted.