13507 - Community Liaison Officer

At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.

Division: Career & Youth Services (CYS)

Program: Active Career Connect and Engagement Project for Internationally-Educated Health Professionals

Employment Type: Permanent Full-Time (35 hours per week)

Number of Positions: 1

About the Position:

The Community Liaison Officer is responsible for developing and maintaining strategic community and business partnerships among regulatory associations, sector associations, immigrant service organizations, education institutions, municipal governments, employers, and other key stakeholders.
This role also
helps create meaningful pathways for Internationally Educated Health Professionals (IEHPs)
to integrate into the labour market by providing subsidized Canadian work experience opportunities.  

Reports to: Senior Program Manager

Key Duties and Responsibilities:

Establishes and maintains a national network of health service providers and facilitates quarterly online meetings
to share best practices, align strategies, and strengthen collaborations across Canada. 

Develops and implements a comprehensive outreach strategy plan to promote the ACCEP-IEHP program across diverse healthcare communities, including regulatory associations, sector associations, immigrant service organizations, education institutions, municipal governments, employers, and other key stakeholders. 

Organizes and facilitates
targeted outreach initiatives such as community events, informational sessions, and networking forums, which are designed to engage and support IEHPs. 

Identifies and recruits healthcare employers to host IEHPs in subsidized work experience roles, and monitors subsidy utilization, placement outcomes, and employer satisfaction to ensure accountability and measurable impact. 

Leverages digital platforms, community media, and healthcare networks to enhance the visibility and reach of the ACCEP-IEHP program. 

Creates culturally responsive promotional materials, including brochures, newsletters
, and social media campaigns to engage IEHPs with key stakeholders. 

Collects and analyzes feedback from IEHPs and key stakeholders
through surveys, focus groups, interviews, and consultation sessions to promote continuous program improvement. 

Maintains
timely and
accurate records of outreach activities, participant interactions, stakeholder meetings, and engagement outcomes. 

Perform duties as assigned by the Senior Program Manager.

Education, Training and Experience:

Bachelor’s degree, or equivalent,
in Social Work, Public Health, Human Resources, Community Development, Health Administration, Marketing,
or a related field 

Minimum 2–3 years of experience in community outreach and stakeholder engagement, immigrant services, employment support, case management, healthcare sector navigation or support services 

Demonstrated experience working with diverse populations, including internationally educated professionals 

Experience developing outreach strategy plans and promotional campaigns across diverse platforms 

Experience in network-building, stakeholder convening, and facilitating virtual meetings or communities of practice 

Experience developing promotional materials, newsletters, digital content, and social media campaigns tailored to multicultural audiences and community networks

Job Skills and Abilities:

An understanding of the barriers faced by IEHPs would be considered as an asset  

Familiarity with Canadian healthcare systems, regulatory bodies, and IEHP employment pathways 

Ability to build trust and maintain strong relationships with IEHPs, healthcare employers, community organizations, and regulatory bodies. 

Skilled in navigating complex stakeholder dynamics and fostering collaboration across sectors 

Ability to manage multiple priorities, meet deadlines, and adapt to changing needs in a fast-paced environment 

Resourceful and solution-oriented, with the ability to respond effectively to emerging challenges and community needs 

Proficient in using digital platforms (e.g., Zoom, MS Teams, Canva, Mailchimp, Eventbrite)

Additional Information:

Criminal Record Check
Required 

Ability to work occasionally on weekends and evenings as required

About S.U.C.C.E.S.S.:

S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.

At S.U.C.C.E.S.S., we take care of our communities and our people!

Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:

paid time off ‘monthly wellness days’ (up to 12 days per year)

additional agency holidays (2 additional statutory holidays)

3 weeks annual vacation (starting) and up to 7 weeks (maximum)

company-funded pension (GRRSP)

extended health & dental plan

employee & family assistance programs

access to wellness programs 

S.U.C.C.E.S.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.

Interested applicants should forward their applications by 11:59pm on February 28, 2026

While we appreciate all applications, only those selected for an interview will be contacted.